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Technical Support

When are my live classes?

Click here to see when your classes meet for live instruction.
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How do I login to my DOE issued laptop?

Click here for usernames and passwords.
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Where can I get technical support?

Use this resource if your computer or iPad isn't working.
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Reset DOE / NYCSTUDENTS.NET password & using DOE email

How to reset your DOE password. Get access to your DOE email
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What if my computer or ipad isn’t working?

Where can I get technical support? Get iPad support from NYC DOE.
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What Classes am I Taking?

You can see your schedule, which lists the class name (Geometry 1 of 2, for example), course code (MGS22-01), and teacher (Zukerman), as well as the days/periods it meets.
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I Need Help with Microsoft Teams

View Tutorials and More Information on using MS Teams.
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How Can I Reset my Pupilpath Password?

To Reset your Pupilpath password, email DTorres3@schools.nyc.gov and he can reset your password for you.
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I Need Help with Google Classroom

View the tutorial on how to use Google Classroom.
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My DOE iPad Isn’t Connecting to the Internet

If your DOE iPad isn't connecting to the internet, follow these steps.
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I Haven’t Received My Device, Tablet, Computer or WiFi

I Requested a device, tablet, computer, or WiFi from DOE, but haven't received it. What do I do?
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How Do I Get A Device, Tablet, Computer, or WiFi?

Can I get a DOE device / tablet / computer?
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Want More Information?

Inquire about admissions

Get in touch with our staff to inquire about admissions, school programs, or learning more about our programs.  

Upcoming Events

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Parent Resources

to bring prosperity

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to achieve our goals

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what are our policies?

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this is a question about something?

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this is a question about something?

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this is a question about something?

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this is a question about something?

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this is a question about something?

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